FAQ

GOODQUESTIONS.

The questions we're asked at almost every quote — answered honestly, without the sales dance.

All FAQs

Ten answers.

  • Are you NICEIC registered?

    Yes — every job leaves site with NICEIC-standard test results and an installation certificate.

  • How quickly can you attend an emergency?

    Usually within 60 minutes of Wolverhampton, up to 90 minutes to the edges of our 30-mile coverage.

  • Do you charge a call-out fee?

    No. The first-hour price is inclusive. Additional time is billed in 15-minute blocks after that.

  • Do you cover my postcode?

    We cover a 30-mile radius from Wolverhampton, including WV, WS, DY, TF, B (north and central), and ST postcodes. Check the coverage map or call us.

  • How much is an EICR?

    From £180 for a 3-bed house, from £140 for a 1-bed flat, from £240 for small commercial. Portfolio pricing available from 5 properties.

  • How long does a full house rewire take?

    5–8 working days for a typical 3-bed. We can phase the work room-by-room if you're living in.

  • Do you supply RAMS and insurance certificates?

    Yes. Every commercial job comes with risk assessment, method statement and £5m public liability certificate ahead of works.

  • Can you install any EV charger?

    Any current OZEV-approved unit. Most customers pick Zappi (for solar), Ohme (for Intelligent Octopus) or Pod Point. We supply or install client-supplied units.

  • Do you offer service contracts?

    Yes — fixed monthly retainers for landlords, facilities teams and multi-site retailers with priority response times.

  • How do I pay?

    Bank transfer or card. Domestic jobs are typically 50% deposit / 50% on completion. Larger works are staged into 30/40/30 payments.